Same-Day Processing: Orders placed before 8:00 AM are processed on the same day.

Next-Day Processing: Orders placed after 8:00 AM are processed the next business day.

Weekend Orders: Orders made on Saturdays (after 8:00 AM) and Sundays are processed on Monday.

Delivery across Pakistan generally takes 1-3 days, depending on your location and regional weather conditions. Here's a breakdown of delivery times by region:

• Origin (1 day): Rawalpindi, Islamabad

• Punjab (2 days): Lahore, Faisalabad, Multan, Gujranwala, Sialkot, Bahawalpur, Sargodha, Jhang, Sheikhupura, Rahim Yar Khan, Jhelum

• Sindh (3 days): Karachi, Hyderabad, Sukkur, Larkana, Nawabshah, Mirpur Khas, Jacobabad

• Khyber Pakhtunkhwa (KPK) (2 days): Peshawar, Mardan, Abbottabad, Mingora (Swat), Kohat, Dera Ismail Khan

• Balochistan (3 days): Quetta, Turbat, Khuzdar, Gwadar, Sibi

For timely delivery, especially for specific events, ordering in advance is recommended.

Our cookies are made without preservatives, ensuring a shelf life of 7-9 days in an airtight container. For extended enjoyment, freezing them is recommended, which keeps them good for 1-2 months.

Please make sure someone is available to receive your delivery. This helps ensure your cookies are delivered safely and ready to enjoy. In cases where no one is available to accept the delivery, we unfortunately cannot take responsibility for lost or misplaced orders. We appreciate your understanding and cooperation in this matter.

You'll receive a confirmation text once your order is placed. If you need a tracking ID to follow your order's journey, please contact us with your details, and we'll provide it from our delivery partner, TCS.

We proudly deliver all over Pakistan, focusing on major areas during our initial soft launch phase. Currently, we do not deliver to areas beyond TCS's coverage, but our aim is to expand our delivery zones and reach as many cookie lovers as possible as we grow.

Due to the custom nature of our freshly-baked cookies, cancellations or modifications to orders are not possible once processing begins. We kindly ask you to double-check your order before submission.

For further inquiries or assistance, please contact us at crumblecookiespk@gmail.com. We're here to make your Crumble Cookies experience as smooth and delightful as possible.

Ensuring the accuracy of your delivery details is crucial for a seamless delivery experience. We thank you for choosing Crumble to share joy and sweetness, whether it's for you or someone special.